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Student Account Payments and Credits

Student account payments and credits include lockbox check payments, online credit card and electronic check payments through Webster Connections, scholarship checks, alternative loan checks, payment plan receipts, institutional, federal and state financial aid posting, military benefit payments, third-party billing credits, tuition remission and tuition exchange program credits, graduate and teaching assistant credits, various discounts and credits and advance program deposits.

As part of tuition and fee billing, the Bursar's Office is responsible for managing system tuition bill codes and tuition adjustments for withdrawals, appeals, discounts and waivers. Manual charges and adjustments are also posted for textbooks, traveler charges, and miscellaneous fees and various fines.

The Bursar's Office processes student loan refunds and issues refunds for overpayments. Refunds are also processed for the VA and other third-party billing sponsors. Student refunds are processed through a third-party partner, BankMobile Disbursements.

Charge and payment account activity is reported to students in an electronic billing statement on a monthly basis. Students may access the monthly online e-bill statement through their account. Students are also able to make online payments and view their 1098-T form through our online interface.

Students who no longer have access to Office 365/Connections please contact collections@webster.edu or bursar@webster.edu to get a link to make a payment, view account balances, statements and tax forms.

Our Cashier windows are located in Webster Hall, room 101. We are open Monday鈥揊riday, 8:30 a.m. to 4:30 p.m.

Visit the Human Resources web page for University-wide closings and holidays.